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SMS Terms & Conditions

Effective [8/16/2026

These terms govern the SMS program operated by Frontdesk Local, LLC. By opting in to receive text messages from us, you agree to these terms.

Program description

Frontdesk Local, LLC operates an SMS program that sends account, service, and follow-up messages to individuals who have opted in to receive them. Messages may include responses to your inquiry, appointment and service updates, billing notifications, and information about the services you have requested.

How to opt in

You may opt in by checking the SMS consent box on a form at frontdesklocal.com, by texting a keyword to our published number, or by providing your mobile number and agreeing to receive messages during a call or in writing.

By opting in, you agree to receive automated text messages at the mobile number you provided from Frontdesk Local, LLC. Consent to receive text messages is not a condition of purchasing any goods or services.

Message frequency

Message frequency varies based on your interaction with us. You will typically receive fewer than 10 messages per month.

Cost

Message and data rates may apply. Frontdesk Local does not charge you for messages, but your mobile carrier's standard messaging and data rates apply. Contact your carrier for details about your plan.

How to opt out

You can cancel the SMS service at any time. Reply STOP to any message you receive from us. You will receive a single message confirming that you have been unsubscribed, after which no further messages will be sent unless you opt in again.

You may also opt out by emailing [email protected] or calling +1 916-806-6618.

How to get help

Reply HELP to any message for assistance, email us at [email protected], or call +1 916-806-6618.

Supported carriers

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket, Virgin Mobile, and others.

Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your network operator and is not guaranteed.

Changing your number

If you change or deactivate the mobile number you provided, you agree to notify us at [email protected] so that we can update our records and avoid sending messages to a number that is no longer yours.

Messages sent on behalf of our clients

Frontdesk Local also sends messages on behalf of the local businesses that engage our services. Those messages identify the business by name and are sent from a phone number associated with that business.

If you received a message from one of our clients, your relationship for messaging purposes is with that business. Replying STOP to that message stops all further messages from that business. Each business maintains its own opt-out list, so opting out of one does not affect any other.

Privacy

See our Privacy Policy for a full description of how we handle your information.

Phone numbers collected for SMS communication will not be shared with or sold to third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Changes to these terms

We may update these SMS Terms from time to time. The effective date above reflects the most recent revision. Continued participation in the program after an update constitutes acceptance.

Contact

Frontdesk Local, LLC
[email protected]
+1 916-806-6618